FAQs

How do you source your products?

All of our items and products are sourced all over Japan. Our team at our headquarters in the country works with construction firms, private groups, as well as citizens to procure, curate, salvage, and upcycle premium and bespoke home and office products that are no longer in use. We bring them to the Philippines to find new owners that can rehome them.

How do I make a purchase?

To purchase a product at Treasure Hunt PH, click the items you want to buy and add to cart. Once you are done, proceed to checkout.

Which payment methods does Treasure Hunt PH accept?

We operate on the following payment getaways: 

PayPal

Credit Card

Debit Card

E-wallets

What are your rules for Pick-up/Delivery of items?

For customers who wish to pick up the items, we have an available pick-up point in Barangay Tabang, Guiguinto, Bulacan. We shall send the complete address of the pick-up point via private message once the buyer confirms this option.

Treasure Hunt PH also arranges deliveries in Metro Manila, Bulacan, Pampanga, Laguna, Cavite, with the shipping charges c/o the buyer. The following are our standard rates for shipping and delivery of items. Please take note that the prices are computed based on the weight and dimensions of the products:

DISCLAIMER: Please be informed that if you have chosen the delivery option, we will not be held responsible for damages on the item once it has been shipped. 

How do you ensure safety of items amid COVID-19?

Treasure Hunt PH strictly implements a multi-layered approach to safety in accordance with global guidelines and standards. These include daily extensive cleaning and disinfection of our warehouse and office facilities, as well as hygiene and safe distance protocols for our staff (social distancing, wearing of face masks and gloves, among others).

We also keep a keen eye on ensuring secure delivery of products. Once our delivery man knocks on your door, he will step aside to a safe distance while you claim your item to ensure protected and safe transport of the product.

Furthermore, all of the products sold by Treasure Hunt PH undergo deep and intensive sanitation and disinfection procedures. If you wish to carry out your own disinfection, you may do so at your own personal costs